Cancellation and refund requests are handled according to our refund policy. Certain bookings, promotional offers, or late cancellations may be non-refundable.
Safety & Operational Rights
Art Surf Dubai reserves the right to delay, reschedule, or cancel sessions due to:
- Weather conditions
- Technical issues
- Safety concerns
- Operational requirements
In such cases, customers may receive an alternative booking slot based on availability.
Customer Responsibility
Customers are responsible for following all safety instructions provided by the staff during the session. Art Surf Dubai is not responsible for issues caused by failure to follow instructions or misuse of equipment/facilities.
Contact
For booking support or changes, customers can contact us through our official WhatsApp, phone number, or website contact form.
